Remote AI CRM & Retention Automation Lead
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Tech stack & skills
- OpenAI
- GPT
- Python
- BigQuery
- Snowflake
- Airflow
- LangChain
Requirements
- Proven experience in building production automation systems connecting data, models, and marketing tools.
- Hands-on experience with major CRM platforms (Customer.io preferred) and customer data platforms.
- Ability to design AI-driven flows and strong systems thinking skills.
- Background in iGaming, fintech, e-commerce, or similar fields with high-volume customer data is a plus.
- Senior/Lead level experience with ownership of architecture, roadmap, and implementation.
- Skills: Flow, OpenAI, ChatGPT, E-commerce, Large Language Models, Python, BigQuery, Snowflake, Airflow, LangChain
- Experiences: Senior, Lead
- Employments: Full-time
- Benefits: Flexible working hours, Location independent salary
- Locations: Worldwide (Remote)
Description
- Lead the design, build, and scaling of an AI-driven CRM system for player retention.
- Transition the CRM team from manual campaign building to AI-supervised personalization.
Benefits
- Work from anywhere with flexible working hours.
- Opportunities for career advancement in a rapidly expanding company.
- Participate in a corporate English speaking club to improve language skills.
- Thrive in a supportive corporate culture that values innovation and connection.